Hotel Policies

Hotel Policies

Credit/Debit Card Policy:

Debit and credit cards will be authorized at check-in for the amount of your stay, plus $100 to cover incidentals. The authorization will hold the funds until check-out, at which time only the actual amount of your stay will be charged. Please check with your financial institution regarding any authorized funds that remain on hold following your hotel departure. River Bend Hotel is not responsible for any overdraft charges incurred due to the hold.

Cash Payment Policy:

If you do not have a credit or debit card that can be authorized for the amount of the stay plus $100 for incidentals, we will accept cash. A cash payment for room and tax is required at the time of check-in, plus a $250 deposit for incidentals. The deposit is refundable at check-out following a room inspection and minus any incidental charges.

CheckIn/CheckOut:

Check-in begins at 3:00pm. Check-out is 11:00am. To guarantee a reservation a credit or debit card is required at the time of booking.

Cancellation Policy:

Reservations must be cancelled by 6:00pm CST on the date of your scheduled arrival to avoid a one night room charge plus tax.

Hotel Entrance and Parking:

The hotel can be entered from either the front or back of the building with complimentary parking in both locations.

Room Occupancy Policy:

The hotel's policy on occupancy is no more than four adults per room or two adults with children. In addition, leaving any child under the age of 14 alone in the room is prohibited.

Age Requirement Policy:

To book a room at this hotel an individual must be at least 18 years old and have a valid government issued photo ID.

Pet Policy:

This hotel has a no pet policy.

Smoking Policy:

This hotel is a smoke free environment. A $300 cleaning charge will be added to the final bill of any guest violating this policy. Smoking is allowed in the casino and designated areas outside the building.

Safety:

In the event of an emergency, evacuation routes are posted within the room inside the closet doors.

Firearms Policy:

No Firearms allowed.